/* módulo comunicação */
.com-canais{display:flex;gap:.5rem 1.25rem;flex-wrap:wrap}
.com-item.com-critico{border-left-color:var(--danger);background:var(--danger-50)}
.com-item.com-pendente{box-shadow:0 0 0 2px var(--warning-50),0 0 0 3px var(--warning)}
.stat-icon.violet{background:#f3e8ff;color:var(--violet)}.stat-icon.muted{background:#f1f5f9;color:var(--muted)}
/* chat */
.chat{display:grid;grid-template-columns:230px 1fr;gap:1rem;min-height:60vh}
.chat-side{background:#fff;border:1px solid var(--line);border-radius:14px;padding:1rem}
.chat-canal{display:flex;align-items:center;gap:.5rem;padding:.5rem .6rem;border-radius:8px;color:var(--text);font-weight:600;font-size:.9rem}
.chat-canal.active,.chat-canal:hover{background:var(--brand-50);color:var(--brand)}
.chat-canal .badge{margin-left:auto}
.chat-membros{display:flex;flex-direction:column;gap:.35rem;max-height:40vh;overflow:auto}
.chat-membro{display:flex;align-items:center;gap:.4rem;font-size:.82rem;cursor:pointer}
.chat-membro .avatar{width:22px;height:22px;font-size:.6rem}
.chat-main{display:flex;flex-direction:column;background:#fff;border:1px solid var(--line);border-radius:14px;overflow:hidden}
.chat-msgs{flex:1;overflow:auto;padding:1rem;display:flex;flex-direction:column;gap:.5rem;background:#f8fafc;min-height:50vh;max-height:68vh}
.chat-msg{display:flex;gap:.6rem;max-width:78%}
.chat-msg .avatar{flex:none;width:32px;height:32px;font-size:.7rem}
.chat-bubble{background:#fff;border:1px solid var(--line);border-radius:14px;padding:.55rem .8rem;font-size:.92rem;line-height:1.45;word-break:break-word}
.chat-bubble .who{font-size:.72rem;font-weight:700;color:var(--brand);margin-bottom:.15rem}
.chat-bubble .when{font-size:.68rem;color:var(--muted);margin-top:.2rem;text-align:right}
.chat-bubble img{max-width:260px;border-radius:8px;display:block;margin-top:.3rem}
.chat-bubble .mention{color:var(--brand);font-weight:600}
.chat-msg.me{align-self:flex-end;flex-direction:row-reverse}
.chat-msg.me .chat-bubble{background:var(--brand);color:#fff;border-color:var(--brand)}
.chat-msg.me .chat-bubble .who,.chat-msg.me .chat-bubble .when,.chat-msg.me .chat-bubble a{color:rgba(255,255,255,.85)}
.chat-day{text-align:center;font-size:.72rem;color:var(--muted);margin:.4rem 0}
.chat-form{display:flex;gap:.5rem;padding:.75rem;border-top:1px solid var(--line);align-items:flex-end}
.chat-form textarea{flex:1;resize:none;max-height:120px}
.chat-anexo-info{padding:0 .9rem .5rem}
@media(max-width:800px){.chat{grid-template-columns:1fr}.chat-side{order:2}.chat-msgs{max-height:55vh}.chat-msg{max-width:92%}}
/* pauta */
.pauta{padding-left:1.25rem;margin:0}.pauta-item{padding:.6rem 0;border-bottom:1px dashed var(--line)}.pauta-item:last-child{border-bottom:0}
/* NPS */
.nps-card{text-decoration:none;color:inherit;display:block}.nps-card:hover{border-color:var(--brand)}
.nps-score{font-size:2.6rem;font-weight:900;letter-spacing:-.04em;line-height:1}
.nps-dist{display:flex;gap:4px;align-items:flex-end;height:120px}
.nps-bar{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:flex-end;height:100%;gap:2px}
.nps-bar-fill{width:100%;background:var(--warning);border-radius:4px 4px 0 0;min-height:2px}
.nps-bar-fill.ok{background:var(--success)}.nps-bar-fill.bad{background:var(--danger)}
.nps-public .brand{color:var(--ink)}
.nps-scale{display:grid;grid-template-columns:repeat(11,1fr);gap:4px;margin:.5rem 0}
.nps-opt input{display:none}.nps-opt span{display:block;text-align:center;padding:.6rem 0;border:2px solid var(--line);border-radius:10px;font-weight:700;cursor:pointer;transition:.15s}
.nps-opt input:checked+span{color:#fff;border-color:var(--brand);background:var(--brand)}
.nps-opt.bad input:checked+span{background:var(--danger);border-color:var(--danger)}
.nps-opt.ok input:checked+span{background:var(--success);border-color:var(--success)}
.nps-opt:hover span{border-color:var(--brand)}
/* boletim */
.boletim-preview{border:1px solid var(--line);border-radius:12px;padding:1.25rem;background:#fff;max-height:70vh;overflow:auto}
.boletim-preview table td{border-bottom:1px solid var(--line)}
/* 2ª rodada: central de avisos, dúvidas, enquete relâmpago, modelos */
.aviso-item{padding:.85rem 1rem;margin-bottom:.6rem}
.aviso-item.lido{opacity:.62}
.aviso-item.urgente{border-left:4px solid var(--danger)}
.aviso-item .stat-icon{width:38px;height:38px;font-size:1.05rem;flex:none}
.duvida{padding:1rem;margin-bottom:.7rem}
.duvida-faq{border-left:4px solid var(--violet)}
.duvida-votos{display:flex;flex-direction:column;align-items:center;justify-content:center;min-width:52px;padding:.35rem .2rem;border:1px solid var(--line);border-radius:10px;background:#fff;cursor:pointer;font-weight:700;line-height:1.1;color:var(--muted)}
.duvida-votos.on,.duvida-votos:hover{border-color:var(--brand);color:var(--brand);background:var(--brand-50)}
.duvida-votos i{font-size:1.1rem}
.duvida-resposta{margin-top:.7rem;padding:.7rem .9rem;background:var(--brand-50);border-radius:10px}
.flash-opcoes{display:flex;flex-direction:column;gap:.45rem}
.flash-opt{display:block}
.flash-btn{position:relative;display:flex;align-items:center;gap:.6rem;width:100%;padding:.6rem .85rem;border:1px solid var(--line);border-radius:10px;background:#fff;cursor:pointer;font-weight:600;text-align:left;overflow:hidden;color:var(--text)}
.flash-btn:hover{border-color:var(--brand)}
.flash-btn:disabled{cursor:default;opacity:.9}
.flash-fill{position:absolute;inset:0 auto 0 0;background:var(--brand-50);transition:width .4s ease}
.flash-txt{position:relative;flex:1}
.flash-num{position:relative;font-size:.8rem;color:var(--muted);font-weight:600;white-space:nowrap}
.flash-opt.meu .flash-btn{border-color:var(--brand);color:var(--brand)}
.flash-opt.meu .flash-fill{background:var(--brand-100)}
.flash-inline{border-left:4px solid var(--warning)}
.modelo-card .modelo-texto{max-height:130px;overflow:hidden}
